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shailu_1990 Honor Student
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HP DIWALI UTSAV OFFER

I bought a HP Pavillion SB 14-B157TU on Nov10. The same was registered under HP's Diwali Utsav on NOV11 ,redemption
reference code[Personal Information Removed]. The claim was received by you on Nov 28 and the claim status shown at http://www.redemptionsupport.com/
ClaimStatus.aspx is approved. It is written that
the above said items will be received within 30
days of claim receipt. 75 days have passed but i
have not received these items yet . My Norton
Internet security has expired . Recently I got Norton anti-virus link. I have WRITTEN innumerous times to
diwaliutsav@redemptionsupport.com and also TO notebook@solutions-intg.com but my query has
not been resolved. This is no less than
harrasment of the consumer and is not expected
of HP.
Kindly look into the matter and ensure the
delivery of these products . Expect a speedy
response.

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Retired OrnahP
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I have forwarded your post to the right people for their review. You should hear back from someone shortly via Private Message on this forum.


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OrnahP
HP Support Forums Moderator


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Dean Dean
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@shailu

 

The Norton key has been sent to your mail id on 24th Jan, Carepaq/Extended Warranty is under processing.
The provided address of you is incomplete,hence dispatch is pending. Please share complete address to dispatch gift through the personal message option in this forum.

I am an HP employee.

Regards,
Vidya

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