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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Solved!

HP ENVY M6-1106er: Windows 8 Pro hangs up to start after Hyper-V role adding

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Hi. 

Have a problem with HP ENVY M6-1106er

After upgrading OEM Win8 to Pro version, I have added Hyper-V role to my system and reboot the laptop.

After reboot OS startup freezes on screen with HP logo and rotating circles.

If I disable AMD Virtualisation in BIOS - system boots, but hypervisor doesnt work. 

With enabled Virtualisation in BIOS system doesn't boot with installed Hyper-V role.

Please help.

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This probem seems to affect several lines of recent HP laptops. I have the HP Envy dv7-7212nr laptop and the exact same problem happen to me. Others also report the same problem in this thread: http://h30434.www3.hp.com/t5/Desktop-Lockups-Freezes-Hangs/Cannot-boot-if-HP-ENVY-Bios-Virtualizatio...

 

A couple of users reported 2 different ways of solving the problems but one involves deleting partitions and installing a fresh copy of Win8 (which I don't have) and the other did not work for me. I can still run VMWare or VirtualBox with no problem though.

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Hello sir,

 

Here's what you need to do.

 

1. Enter into BIOS setup and set Virtualization as disabled and reboot system.

2. After booting windows 8, enter into Control panel and remove bluetooth driver. 

3. Download and install Ralink Bluetooth driver version 9.2.101.10 (SP59632)

4. Reboot system and enable Virtualization Technology again.

 

Hope this helps.

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Bluetooth driver update - really helps me! Thanks a lot!

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Bluetooth driver update also works for me. Thanks for the post.

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This may be a stupid question, but where can I download this bluetooth driver.

I did not see it listed as a download for this HP machine.

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Hi, you can find the related driver below.

 

ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59632.exe

 

Best regards.

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excuse me, for envy 6-1100sl  that have same problem, which driver have to reinstall ?

 

Luigi

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Hello luigi-colo.  

To determine which bluetooth driver you'll need I'll need to know which device you have installed in your notebook.  To determine which device you have please try the following.

  1. From either the Desktop or Metro views press the Windows+X key combination.  This opens the Context Menu.
  2. Select Device Manager from the list.
  3. Expand the Network Adapters section.
  4. Post the name of your Bluetooth device as it is shown.


I'll keep an eye out for your response.  I hope you have a great day!

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Hi All,

I have the same problem with Virtualization Technology enabled in the BIOS, my HP envy m6 1188CA laptop won't boot.

At the HP logo, i just see the circlular dots and it hangs there. As soon as I disable Virtualization, it's fine.

 

I have upgraded the bluetooth driver but to no avail.

What else can I try?

Thanks.

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