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Miroslaw Top Student
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HP ENVY TouchSmart m7-j020dx WiFi problem

Hello,

 

I have reinstalled Windows 8.1 64bit on my HP ENVY TouchSmart m7-j020dx and everything works fine except a network card which over Wifi works terrible. It is losing the connection off and on at all times. Wifi signal is very strong, I have tried different connections (in my house, public places) and the same problem occurs. I have installed "Realtek Local Area Network (LAN) Driver" from the page: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=5447... which supposed to be dedicated for my laptop. In device manager everything looks clear and installed correctly, with no exclamation points.

Any suggestions HP? Please help 😞

 

Best,

 

Miroslaw

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Distinguished Professor
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HP ENVY TouchSmart m7-j020dx WiFi problem

This should help:

http://support.hp.com/us-en/document/c03847367

Wish you luck,
Karthik

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Miroslaw Top Student
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HP ENVY TouchSmart m7-j020dx WiFi problem

I have 8.1 already... 😞

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Distinguished Professor
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HP ENVY TouchSmart m7-j020dx WiFi problem

Yes, I understand. I wanted to get your attention to FAQ section and "Reinstall wireless network drivers." Part.

Wish you luck,
Karthik

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Miroslaw Top Student
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HP ENVY TouchSmart m7-j020dx WiFi problem

Reinstalling everything, driver by driver, was my first step. Did not help.

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