Note on archived topics.
05-06-2013 09:24 PM
I have a 2-Wire adapter. I have tried different channels. At first I just had super slow upload speeds.
After changing channels on my router, my upload speed has also come to a snail's pace.
Other devices in the same room run fine and test out fine.
Windows 8 x 64
I tried online HP suport but did not get very far.
Solved! Go to Solution.
05-06-2013 09:41 PM
"We notice you have created a second service request. We will be happy to assist you with your support needs, please click here to access your original service request and pick up where we left off. Please note that we have closed the duplicate service request at this time. Thank you."
They had me uninstall Norton and then when I rebooted the 'click here' didn't work.
05-09-2013 04:19 PM
05-09-2013 08:49 PM
All signs point to faulty wifi card, but thanks for the new driver suggestion. Windows only finds 188.8.131.52ish as the latest.
If you go into a different room than the router the signal plummets. I have tried this on multiple networks and my computer's drop is drastic compared to other devices.
Tomorrow I'll try a USB wifi card and see if the issue is resolved. I may have gotten a faulty unit. I figure if it were a design flaw there would be plenty of threads online and I can't really find any.
05-10-2013 09:39 AM - edited 05-10-2013 02:23 PM
05-11-2013 07:34 PM
To try and fix the lack of detection of my dvd/bluray drive support had me restore the system software (to out of the box settings, scrubbed everything).
The WiFi card was detected again, but still having speed issues when upstairs.
I'm returning the laptop to Costco because HP's next step for the dvd/bluray drive is hardware repairs.
I'm ordering a new one, hopefully it will work.