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Honor Student
Posts: 3
Member Since: ‎08-17-2009
Message 1 of 2 (16,113 Views)

HP Elitebook 6930p - Touchpad and keyboard not working with Windows 7

Hi all,

 

I have 6930p, installed Vista Bussines from factory installation and upgraded it to Windows 7 Ultimate. It all went fine, all devices worked. After the first restart, keyboard and touchpad stop responding. I attached USB mouse and keyoboard, and found errors in device manager for these two devices. I tryed to uninstall them and reinstall, but all I get is errors:

 

http://img63.imageshack.us/i/47752933.png/

 

http://img7.imageshack.us/i/71062213.png/

 

In device manager I have the same error message, and devices are listed as unknown.

 

When I try to use windows update, it finds the drivers I need but it can not install them.

 

 

http://img193.imageshack.us/i/71145406.png/

 

 

The OS is 32bit, Windows 7 Ultimate. I can not get it work, please help or reffer me to some other place where I can try to find a solution.

 

Thanks in advance.

0
Provost
Posts: 10,923
Member Since: ‎01-31-2009
Message 2 of 2 (16,088 Views)

Re: HP Elitebook 6930p - Touchpad and keyboard not working with Windows 7

Hi,

All driver for Win7 are avaible for Your model here.

 

To solve Your problem with keyboard install HP Quick Lunch Buttons.

 

To solve Your problem with touchpad install Synaptics touchpad.

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