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CescG
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HP Elitebook 820 G3 - Screen monitors bigger than 24 not recognized

HP Recommended
HP Elitebook 820 G3
Microsoft Windows 10 (64-bit)

Hi folks,

 

I've two monitors that have higher resolution: one is dell (29'') and the other once is the HP ZR2740w (27'').

 

When I connect the monitors to the laptop displayport connector they are not recognized (they don't even show as a device in the hardware devices). Any monitor of 24'' it is recognized automatically recognized. I think that anything bigger & with more resolution won't work.

 

It's a little bit disappointing given both monitors are expensive and where working with an old SNB Lenovo laptop.

 

Any idea ?

 

Thank you very much!

 

Cesc

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