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furqan608 Student
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HP Elitebook 8460p - Mute button working but stuck on orange.

HP Elitebook 8460p

Mute button working but stuck on orange.

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Teacher Teacher
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HP Elitebook 8460p - Mute button working but stuck on orange.

Try to update the BIOS and the drivers, you can find them on hp.com or you can use HP Support assistent. 

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Tutor Laksh1 Tutor
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HP Elitebook 8460p - Mute button working but stuck on orange.

Hi furqan608,


I have personally experienced the same issue on one of the lab units.


The IDT High-Definition (HD) Audio Driver supplies the appropriate dependencies for the light from the Quick Launch audio button to work correctly.

 

So please follow the below solution which will resolve the issue:

 

If the IDT Audio driver is shown in the Add/Remove Program, uninstall this driver from the list, then reinstall the IDT Audio driver with the latest revision from the HP drivers download page.

 

If the IDT Audio driver is not shown in the Add/Remove Program, simply install the latest revision of the IDT High-Definition (HD) Audio Driver.

 

You can use the following link and select the operating system to download and install the driver:

 

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5056901&swLangOid=8&swEnvOid=4059

 

 

 

 ******Clicking the Thumbs-Up button is a way to say -Thanks!.******

 

 

Regards,

 

 

 

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Intern Intern
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HP Elitebook 8460p - Mute button working but stuck on orange.

Hi Furqan,

 

You may try doing a BIOS defaults after performing the steps given above.

 

Power on the notebook and tap F10 untill you get the BIOS screen. Under Main option select Restore Defaults.

Exit from this by selecting F10, Select YES.

 

 

I hope this helps.

 

#HPExpertDay

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Jyo
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Grad Student Grad Student
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HP Elitebook 8460p - Mute button working but stuck on orange.

Hello

Could you please let me know which is the OS

If it 10 then try updating the audio drivers of windows 8 and hot key drivers as wel


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Smiley
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