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AU04 Student
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HP Envy 17 Broken Screw Fitting on Case Near Left Hinge

ENVY TouchSmart 17 Notebook
Microsoft Windows 10 (64-bit)

It appears that this is a common hardware problem for over two years, based on  the posts.  This is my son's laptop for college, so we have now had to swap out our home Hp Pavilion laptop with him.  We purchased a two year HP warranty, and it just recently expired.  This is our family's seventh HP desktop or laptop.  How is HP dealing with this issue?  

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Retired Duane_D
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HP Envy 17 Broken Screw Fitting on Case Near Left Hinge

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). .
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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