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Elizabeth-T
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HP Envy 17 Screen Problem

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Hello,

So my laptop is an HP Envy 17t-3200.

I powered it on this morning to find the screen like this:

IMG_4862.jpg

 

I haven't made any changes to my laptop and as far as I know it hasn't updated recently. I powered it off normally last night and It sat on my kitchen table until this morning. There isn't any physical damage to it as I have already checked. If anyone could help me figure this out I would greatly appreciate it. Thanks.

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BHK6
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Hi Elizabeth-T,

 

Welcome to the HPCommunity, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

The issue with the display screen does seem like it could be a hardware issue. Start by doing a Hard Reset to see if a clean restart gets it going again. What version of operating system are you using?

 

Thank you,

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Thank you,

BHK6


I work on behalf of HP
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