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Honor Student
Posts: 4
Member Since: ‎11-13-2016
Message 1 of 3 (98 Views)

HP Envy Broken Left HInge

[ Edited ]
Product Name: HP Envy J0G76AV
Operating System: Microsoft Windows 10 (64-bit)

My laptop is out of warranty, but the left hinge is broken.  Is there any chance I can get HP to fix this?  It's frustrating.



0 Kudos
Posts: 7,744
Member Since: ‎07-16-2015
Message 2 of 3 (91 Views)

Re: HP Envy J0G76AV Broken Left HInge



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
Honor Student
Posts: 4
Member Since: ‎11-13-2016
Message 3 of 3 (67 Views)

Re: HP Envy Broken Left HInge

[ Edited ]

Thank you!

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