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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hello.

 

As you know, new HP Envy laptops are equipped with just single audio jack (TRRS type). In "Maintenance and Service Guide" this one is mentioned as "Audio-in (mono microphone)/audio out (stereo headphone) combo jack".

 

So if I connect my stereo headphones that are equipped with 3-pin plug (TRS type) directly to this Combo Headset jack will these get recognized by system as stereo headphones (not as headset)? Can stereo headphones with 3-pin plug cause any damage to laptop hardware if connected?

 

What is confusing me is that in User Guide one can read following Note:

 

"Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone)".

 

4 REPLIES 4
HP Recommended

Hi Misuser8,

 

I would be happy to assist if needed. How Do I Find My Model Number or Product Number?

Please let me know.

Thanks.

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I work on behalf of HP
HP Recommended

My laptop model is

 

HP Envy Touchsmart 15-j150us

 

with product number E3S23UA#ABA

HP Recommended

Hi Misuser8,

 

The manual does support a 4-conductor connector. After some research I have read that the 3 will work with no complications.

 

I hope this helps.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
HP Recommended

Thanks but I still can't be sure that if I connect my stereo headphones with 3 ring plug to my laptop's 4-connector audio jack they won't cause a damage to laptop's hardware, unless you've contacted a person who did this without complications.

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