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danomc1 Student
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HP Envy M6 hinge / broken case

HP Envy M6 Notebook

My lap top is probaly 2 years old and the one back hinge has popped the back panel apart and appears to be sprung.

I see other posts and could not post to them - is this a recall issue?

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HP Envy M6 hinge / broken case

@danomc1

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I work on behalf of HP
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