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ENVY151 Student
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HP Envy fingerprint scanner not working

my hp envy notbook fingerprint scanner not working

 

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HP Envy fingerprint scanner not working

Hey @ENVY151,


Welcome to the HP Support Forums!

 

I understand that you are having some issues with the fingerprint scanner on your notebook. I can help you with that, however I am going to need to know the model number of your notebook first. You can find the model number by clicking on this link. Once I know this I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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