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toomanytroubles
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HP Envy m7 u009dx static noise?

HP Envy m7 u009dx
Microsoft Windows 10 (64-bit)

From the first moment I bought the computer and first started it up it has made a constant static noise. I didn't think much of it at first but it is very annoying and I would like to know how to fix it. I had to take a test with it in class and it was so loud that it affected me and other people around me. I need to know how to fix it fast or I will have to do a return. The sound is constant and only stops when the computer is in sleep mode or off. I'm not great with computers so I would like to know how to fix it soon. Thanks.

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HP Envy m7 u009dx static noise?

Hi @toomanytroubles

 

Thank you for joining the HP Forums! 

 

I read your post on how you are getting a static noise on your HP Envy m7 u009dx Notebook. I am happy to help! 

 

Sounds like it could be an issue with the sound driver. I would recommend to try reinstalling the Conexant High-Definition (HD) Audio Driver, and if that doesn't resolve the issue, try the steps in this guide, No Sound from Speakers (Windows 10).

 

If this helps, please consider clicking on 'accept as solution.' And, please click on the thumbs up icon. Both icons are below this post.

 

Hope this will help! 🙂

RnRMusicMan
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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