Computer won't start. When the computer is plugged in, the power light and wifi light f12 come on for a second and then turn off. When the computer is not plugged in, nothing happens. The light where the power source goes in.
If this problem is not solvable and I need to remove the harddrive to get my files. Can you please tell me what external hardrive enclosure that I can use for the hardrive in this PC?
If you did try everything mentioned there but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:
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