cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
javak810i
New member
3 0 0 0
Message 1 of 1
156
Flag Post
HP Recommended

HP Fingerprint login takes forever to load (HP Protecttools) - HELP!

Hi, I have HP Elitebook 8740w (Energy star) with Windows 7 Professional 64 bit installed.

 

When I turn on the notebook and get to the Windows 7 login screen, it takes like 15 seconds to load up and display login options (password, fingerprint and card). Before I set up my fingerprints, the login options had displayed instantly. And also with my previous notebook - HP Pavilion DV6-6161sf and with fingerprint login enabled, the login was instant.

 

Is it normal to take such a long time? Because it would be faster to disable the fingerprint login and just use the password, beacause it loads up imediately.

 

I tried some settings in HP Protecttools console, such as disabling other login methods but fingerprint (and pass ofcourse), but it didn't helped.

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation