If you wish to attempt a data backup prior to resetting windows: Click here
If you are able to reach some resolution, please click on Accept Solution to help others with similar issues. If you appreciate my assistance, please click on the thumbs up icon. Both icons are below this post.
Have a good day, Ahead.
Riddle_Decipher I am an HP Employee
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.