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    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Level 16
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Message 21 of 92
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Cowboys.

 

Were you able to go into the BIOS???

 

REO

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Message 22 of 92
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Yes thank you it did work
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Message 23 of 92
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Cant get into the bios
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Message 24 of 92
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Im in the bios now but there isnt a disable option
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Level 16
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Message 25 of 92
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Cowboys.

 

Look in SECURITY.

 

There you will find different password options.

 

Disable any that are set or enabled.

 

 

Use that code to go into the BIOS.

 

Disable all passwords that are enabled.

 

If asked for the CURRENT password use that code.

 

If asked for NEW password just hit enter.

 

If asked to VERIFY password just hit enter.

 

Save and exit.

 

REO

 

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

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Message 26 of 92
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can you help me? it says system halted CNU94178SM and to enter the current password
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Level 18
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Message 27 of 92
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@kandydoe 

 

Enter:      e9lov3xun4       ( 3rd character is a lower case L )

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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Message 28 of 92
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It worked thank you sooo much
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Message 29 of 92
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hi can anyone help me i got the system halted error and i cant figure the password out CNU9241WKK

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Message 30 of 92
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@Crystian317 

 

Enter:     e9lo7v3dss        ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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