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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2017 05:19 AM

HP Recommended
Product: 15-AU009TX
Operating System: Microsoft Windows 10 (64-bit)

Recently my Lapi Got upgraded  from that moment some notification showing like 

 

your computer needs to be restarted in order to finish setting up device:

 

HP MOBILE DATA PROTECTION SENSOR

 

I've tried restarting my LAPi man times but notification is still appearing 

PLZ Help me out to fix this

 

OS: WIN 10(64 bit)

MODEL: HP 15 AU009TX

 

1 REPLY 1

‎05-18-2017 05:24 AM

HP Recommended

Hello @Solleti,

 

It's a safety feature related to the hard drive.  If the Mobile Data Protection Sensor detects your notebook is falling, it instructs the HDD to park the drive heads in an attempt to prevent damage to the drive.

 

Although it's possible you may need to install an updated driver ( this is provided by HP 3D DriveGuard software ) when you upgrade to 10.

 

 

 Try this driver : sp78033.exe

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

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