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Top Student
Posts: 7
Member Since: ‎12-16-2012
Message 1 of 3 (2,178 Views)

HP Media Smart Menu is not working

After upgrading from Windows vista(32 bit) to Windows 8 Pro, my HP Media Smart Menu does not work.  Does anyone know of a fix for this?

0 Kudos
Top Student
Posts: 7
Member Since: ‎12-16-2012
Message 2 of 3 (2,155 Views)

Re: HP Media Smart Menu is not working

first of all thank you for replying.The model of my laptop is HP pavilion dv4-1235ee.. i tried what you said in the mail and it is not working.IPlease do help me...

 

regards

 

saikishore

Distinguished Professor
Posts: 2,800
Member Since: ‎02-19-2013
Message 3 of 3 (2,138 Views)

Re: HP Media Smart Menu is not working

Hello saikishore,

 

You’re having a problem with media smart not working correctly.

 

You will probably not be able to use media smart anymore since you upgraded to windows 8.

 

Go to HP.com and update the software using the windows 7 updates, the windows 7 update should work for windows 8.

Here is a link to the media smart start menu update.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

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