• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

I installed the Mediasmart webcam program. It installed so that it fires up, EXCEPT that the square where the capture should occur is transparent and whatever is on the desktop shows through, and the captures therefore fail. What have I done wrong and how to fix it? I have an HP Pavillion Entertainment PC  and am running Windows7 Professional.

HP Recommended

Hi, I need your help. I cannot open Mediasmart options like Photo, Music and Video via PC Dock.

The answer is - The shortcut can not be found. Please explain what I have to do.

My HP is Pavilion dv6-2120ew (WH692EA) 64-bit.

HP Recommended

I had the same problem once. I went to HP site in the downloads area. You enter your HP Model number, follow the instructions. Look for Media Software programs (or updates) find MediaSmart Menu and download it. Another good place to get is http://http//forum.notebookreview.com/hp-drivers-software-forum/519991-popular-hp-notebook-software....

Just look for the appropriate version.

Hope this helps.

HP Recommended

Thank you Robie57, I'll get to try.

HP Recommended

Unfortunately there is no option for my HP Pavilion like MediaSmart Menu under Media Software Programs, only some parts like HP MediaSmart DVD, HP MediaSmart Photo etc. I can launch it through Start button (All programs) but not using  the HP Dock (HP Advisor). HP MediaSmart says - The shortcut can not be found...:smileysad:

HP Recommended

Hi Everybody,Ihave posted my thanks on more than one occasion for this post the answer is great  bt the tv is missing.

HP Recommended
Thanks it works
HP Recommended
thanks it works
HP Recommended
Use above it works
HP Recommended

glad it worked for you.....please accept as an answer to help other users.

Thanks.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.