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ccsjeepwrangler Student
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HP Notebook - 15-ac121dx (Touch) (ENERGY STAR) won't power on

Hi, I have a solid LED light when I plug the AC adaptor in the notebook.  However, when I push the power button nothing happens at all.  I can't even hear anything.

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HP Notebook - 15-ac121dx (Touch) (ENERGY STAR) won't power on

Hello @ccsjeepwrangler,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that you are having an issue with the notebook starting, and wanted to assist you!

 

First, try reviewing the following document that is related to your Operating System, and let me know how it goes:

HP Notebook PCs - Computer Does Not Start (Windows 10)

HP Notebook PCs - Computer Does not Start (Windows 7, Vista, XP)

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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