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HP Pavilion 15-n011tx realtek network controller was not found if deep sleep mode is enabled

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hai..

when i try to install lan driver it shows a message " realtek network controller was not found if deep sleep mode is enabled"

i have downloaded the lan drivers from hp website..is there any other drivers to download or install???I am using windows 8.1 64bit OS.

this is the screent shot of device manager

Capture.PNG

 

 

Please assist me this problem as fast as possible ...

Best Regards.

krishnatej...

 

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Message 2 of 7
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Hi,

 

       Check the driver site of your unit and found the below driver. Install and check.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-125617-1&cc=us&dlc=en&lc=en...

Regards

Mahemac

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hi,

Thanks for quick reply..earlier i installed same driver..but it shows like thisCapture.PNG

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Message 4 of 7
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HP Recommended

Hi:

 

Try installing the chipset driver first, reboot, then install the Realtek LAN driver.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-125610-1&cc=us&dlc=en&lc=en...

 

The unknown device probably needs this driver...

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124661-1&cc=us&dlc=en&lc=en...

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hi..

still it was showing same error..

""""the realtek network controller was not found if deep sleep mode is enabled..please plug the cable.""""

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Hi:

 

If your noteook is still under warranty, I suggest you contact HP technical support and file a support case.

 

It sounds to me like the ethernet chip is dead.

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ok..thank you

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