Create an account on the HP Community to personalize your profile and ask a question
05-30-2017 01:46 PM
I noticed within the last few months 2 of my 3 USB slots no longer work. I've tried to remove the USB drivers and add them back to no avail. I have an Intel Core i3; Pavilion 17 running Windows 10.
05-30-2017 02:20 PM
Need precise model. On some, at least some of the usb ports are on a daughterboard that is easy and cheap to replace. On others they are on the motherboard. You also want to test the ports before Windows loads by trying to boot from a bootable USB stick. If you can do that, the problem is software, not hardware.
05-30-2017 02:37 PM
Heres the Manual:
You have a single USB 2.0 port on the right side as you sit and look at the screen and then a pair of USB 3.0 ports on the left. The USB 3.0 are directly on the motherboard and the USB 2.0 is on a daughterboard that is replaceable. Which ones are not working?