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Fortify98 Honor Student
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HP Pavilion 17-f084ca hangs on HP logo after Windows 10 install

HP Pavilion 17-f084ca
Microsoft Windows 10 (64-bit)
HP Pavilion 17-f084ca hangs on HP logo after Windows. The quality of HP laptops is questionable. This is a common issue amongst HP laptops.

I did the hard reset. Unfortunately, I didn't create a recovery disc
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HP Pavilion 17-f084ca hangs on HP logo after Windows 10 install

Hi @Fortify98

 

Welcome to the HP Support forum. Thank you for posting.

 

HP produces high quality products only and does its best to keep the quality as high as possible. I have many years experience with lots of vendors and I can guarantee you there are no better PC vendor.

 

With regards to your questions/issue - this is Windows issue specifically, not HP caused issue.

 

Did your PC come with Win 8 (8.1) preinstalled ?

Since the W10 installation failed, you will need to restore your PC to the original factory condition (e.g. with W8) and if you decide later to upgrade to Win 10, here is the official article >> http://support.hp.com/us-en/document/c04730900

There are some steps that you need to follow to prepare for the upgrade (such as uninstall your AV and security software, update drivers, etc...)

 

How to perform recovery to factory default condition:

>> http://support.hp.com/us-en/document/c00006110

>> https://www.youtube.com/watch?v=qTlHwkVuv5Q

>> https://www.youtube.com/watch?v=M6bGr3EgEI0

 

 

Let me know if something is not clear and if you require assistance, please provide as many details as possible. Thank You!

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I am not employed by HP Inc. **** I express personal opinion only. **** HP Expert **** IT Commodity and Cyber Security professional

Buy the HP Notebook 15 - http://amzn.to/2hu27eO This is a video on how to perform a factory restore on a HP Notebook 15 Laptop running Windows 10. Model: HP 15-F387wm HP 15-f355nr HP 15-af135nr HP 15-d103tx HP 15-d030nr HP 15-af131dx HP 15-f233wm HP 15-F033WM HP Black Licorice 15.6" 15-F387WM ...
This video has been updated: https://youtu.be/ukQlXKoMIKw Learn how to perform an HP system recovery on HP Notebooks 2014 and newer with Windows 8. For other helpful videos go to hp.com/supportvideos or youtube.com/howto4U. More support options for your computing device are available at ...
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