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06-07-2016 05:23 PM - last edited on 06-08-2016 11:29 AM by danny-r
just bought new bttery, checked it's voltage ok, now is run down. checked the charging unit, voltage output ok. now what can i try?
06-09-2016 08:28 AM
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I read your post about the notebook not starting, and wanted to assist you! I understand that you are having trouble with the battery charging.
To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
In the meantime, try reviewing the following document, and let me know how it goes:
Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
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