cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
bbazookajoe
New member
3 3 0 1
Message 41 of 69
3,473
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

Thanks to the careful posting here by the guy that did the pin mapping, i figured out my problem. 

It was my adapter.  The barrell (don't remember if inner or outer) had come away from the large glob of solder connecting barrel and wire. 

Try squeezing the end of the barrell to see if this is your problem.

Don't buy a generic AC power adapter.  The one I bought would charge the battery only, it wouldn't run the computer at the same time.  Don't replace your motherboard first as I did.  Thats the more expensive route.

Lead free solder (HP is forced to use) is brittle so it separates easily. Lead was soft and maleable so it didn't break and had a wider temp range.  They really should use a tiny weld to connect the barrell instead of solder.  (rant on lead-free solder moved to the bottom). I cut back the plastic with a dremel and soldered the joint with lead based solder, covered the gap with epoxy, and used heat shrink to cover it from cut to metal.  you can hardly notice it.

 

Stupid lead free solder is turning all computer products to fragile pieces of _____.  That sucks for the all electronics companies (or does it) because they hear all these complaints and can't help it if they want to sell any products in Europe.  I guess they were to many people opening there laptops, phones and xbox's and sucking on the solder and getting lead poisioning.  AnyFrom

0 Kudos
PearlandTX
New member
6 5 0 0
Message 42 of 69
3,307
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

Same problem here. Battery kept going dead. HP power supply kept beeping. Replaced the power supply. Worked for an hour or so, then problems continued. Replaced the battery. Worked for a little while, then problems continued. Now battery keeps dying due to no recharge. Every once in awhile I can get that little white light to activate long enough to recharge the battery, then it inevitably fails.

 

Now, I had a similar problem with a Dell laptop PC about ten years ago. Dell did everything they could to convince me that it was a rare problem that must have been my fault. After searching various online forums, it turned out that most of their custoemrs had the same problem with the samemodel of PC. It turned out to be a design flaw. Again, that was 10 years ago and I have not purchased so much as a single Dell product since then. HP used to have a decent reputation but it appears that they have gone the way of Dell. 

0 Kudos
PearlandTX
New member
6 5 0 0
Message 43 of 69
3,307
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

Dell had a nearly identical problem with one of their laptop models. It now looks as though HP has gone the way of Dell

 

0 Kudos
PearlandTX
New member
6 5 0 0
Message 44 of 69
3,307
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

Agreed. Had the same problem with a Dell and the same "play dumb" reaction from their customer service.

0 Kudos
PearlandTX
New member
6 5 0 0
Message 45 of 69
3,307
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

It won't solve the problem, or only solve the problem for a little while. It is a design flaw on the motherboard / plug-in / or wake-up circuit. From the comments on this board it appears that the problem is universal to this specific HP model.

 

 

0 Kudos
Tags (1)
PearlandTX
New member
6 5 0 0
Message 46 of 69
3,307
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

All: After reading through this forum, it appears that the problem is universal to this specific HP model and is a design flaw on the motherboard / plug-in / or wake-up circuit. As HP has taken hundreds of dollars from each of us and has not accepted responsibility for their faulty product, it is time for a less gentle approach.

 

I have personally spent an additional $200 for a new battery and charger unit, only to have the problem continue.

 

Dell computer had a similar problem with one of their laptop models about ten years ago and reacted with a "play dumb" approach also. 

0 Kudos
Tags (1)
Bongo_19
New member
1 1 0 0
Message 47 of 69
3,266
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

I am using a Dell that has been abused and have no problems. My wife is on her 2nd HP with the same problem. The first one we replaced the motherboard on. Then a fan burnt out and we thought it was time for a new one. We should have purchased another brand but were foolish to buy HP again because of wow factor and price at Best Buy. This is the last HP we will own. Both my Dell laptop and Dell Desktop (to give you an idea how old it is) still work fine. The new one will probably be a Dell. Definitely a design flaw. Time to share this on Face Book. May even have to make a YouTube video of our junk HP laptops and place them next to my indestructible Dell.

0 Kudos
oldbrokeguy
New member
1 1 0 0
Message 48 of 69
3,183
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

to analog's post that starts "my face is red" I say thank you thankyou!  I was trying to turn 3 questionable chargers for the dv7 into one good charger (HP good charger is an oxymoron btw).  At one point i had 3 conductors (red white and black) wanting to splice into a single center conductor (blue) with an inner and outer braid (shield).  knowing from your post not to worry about the center conductor and that the red and black were inner and outer braids allowed me to splice correctly and charge my PC.  Thanks for sharing - you the man! You beat the Geek squads time by 3 weeks if I had let them fix it. 

0 Kudos
quadcomputers
Level 1
6 6 0 1
Message 49 of 69
3,116
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

Unfortunately the person stated they knew the cable was not right.  Would anyone plug a loose or defective AC power chord into a wall outlet? Then why plug a loose cable into your notebook?  I think the worse situation with the HP is their power chords have a totally outrageous price for what is a simple AC/DC transformer. Plus it is was designed to be proprietary, which forces you to buy only their adapters.  The same for the D.C. power/adapter for use in a car or boat. HP will deny they intended these supplies to be proprietary, therefore why didn't they follow the industry standard?  All the other companies notebooks/laptops can use a wide variety of adapters.   "what you see is what you get"  

 

 

0 Kudos
StogieBoy
New member
1 1 0 0
Message 50 of 69
5,549
Flag Post
HP Recommended

HP Pavilion dv7 power adapter cable

Add me to the list of disgruntled HP customers.  Replaced power cord twice and finally took my DV7 to a local PC repair shop (August 2010). Owner took one look and knew it was a power problem. He reluctantly agreed to fix it for a total of $300 (new DC port & motherboard).  In general, he doesn't even like to work on these HP laptops because the parts are difficult to get and they are hard to work on.  He did get in running - for a little while.  The problem is back and I'm done with HP products.  Too bad a company of this magnitude won't admit when they have a problem nor will they stand behind their product. 

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation