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HP Pavilion g6 laptop: Logs on to temporary desktop

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HP Pavilion g6 (product no.A3S74EA#BU)

Windows 7

Why does my laptop log me in to a temporary desktop rather than my personal one? I have logged off and logged back on, turned off and on and run a virus scan but every time it logs me on to this temporary desktop. This means I cannot access any of my personal files.

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What do you mean by a temporary desktop? I can't say that I have ever seen that. Can you post in your thread that shows us what you ae describing?

 

Which Inernet protection solution are you using?  I prefer, in order of preference, ESET,  Norton and Microsoft Security Essentials (as a great freebie). 

 

Are you not able to select the account with your user name?




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Sorry, I meant temporary profile. I've sorted it now, though. Booted the computer up in Safe Mode and did a System Restore and it fixed it. Apparently there was a critical update?!

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OK. That makes more sense to me than temporary desktop.

 

Glad to hear you sorted it out yourself.




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For laptops, use the Fn+Esc keystroke while logged into Windows to find the product number

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Hi Atkotime,
My laptop has the exact same problem as yours. Can you tell me how to boot the laptop to Safe Mode and fix the problem? I really need your help. Thank you very much!!!
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After you press the power button, start tapping the F8 key to enter Safe Mode.

 

In Safe mode type system restore in the Search programs and files box and press enter to invoke the system restore window.

 

Choose a restore point before the problem began and begin the system restore. 




I am not an HP Employee.
You can click on Accept as Solution if my post or reply helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the

For laptops, use the Fn+Esc keystroke while logged into Windows to find the product number

#HelpStopTheSpread #Don'tBeAntisocialWearAMask
#PracticeSocialDistancing
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Just booted it up this morning - and once again it has logged in to a temporary profile. Just about to get it going via Safe Mode again but there must be something deeper at fault here. Any ideas?

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It could be malware. What are you using for an internet protection suite? I use ESET, Norton and Windows Defender on a Windows 8 installation I have.

 

When you get it running this time , consider runnning the system file checker to see if it helps.

 

 Fixing this issue can be quite involved and akin to rebuilding your OS from the inside out. If you become to frustrated with it, you may choose to save your data externally, find all of your program disks and activation keys and do a factory image recovery.




I am not an HP Employee.
You can click on Accept as Solution if my post or reply helped you resolve your issue.
You can say thanks by giving me a Kudo if my reply helped. To give a Kudo just click on the

For laptops, use the Fn+Esc keystroke while logged into Windows to find the product number

#HelpStopTheSpread #Don'tBeAntisocialWearAMask
#PracticeSocialDistancing
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I'm using Norton at the moment. What is the system file checker and where will I find it? Sorry for my amateur-ness!

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I've run the SFC via the command prompt window. No luck. No integrity violations apparently. I have only run the system restore off one restore point so far. Is it worth running this off an earlier date? What do I risk losing?
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