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hp-belarus Top Student
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HP Pavilion x360 - 13-a151nr bluetooth problems

Pavilion x360
Microsoft Windows 7 (64-bit)

Hello!

 

Notebook model Pavilion x360 13-a151n k1w98ea#acb
I have downgrade to Win7 x64, allmost all device are indetificated in Windows Device manager, except only 

ACPI\ACPI000E

 

also I can't to connect bluetooth mouse Logitech M557 (it works fine under Win8)

I have only Generic bluetooth adapter and MS Bluetooth enumirator

I have tried about 5 different versions of drivers of different manufactures from Intel and Broadcom but none succedd. 

Please help at least identificate which manufacturer bluetooth I need to install drivers.

 

Thank you for help!

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HP Pavilion x360 - 13-a151nr bluetooth problems

Hi:

 

What model wireless netowork adapter does your notebook have?

 

You install the corresponding model bluetooth driver for the model wireless network adapter your notebook has.

 

I doubt you will get the ACPI\ACPI000E device to install on W7.

 

I have zipped up and attached the driver for it, but most of the time it won't install.

 

You have to manually install it by browsing to the driver folder from the device in the device manager.

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hp-belarus Top Student
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HP Pavilion x360 - 13-a151nr bluetooth problems

I have installed acpitime from Devices manager as ACPI Wake Alarm, but it with yellow '!' mark.

I don't know which manufacturer of bluetooth of this notebook...

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HP Pavilion x360 - 13-a151nr bluetooth problems

Hi:

 

I didn't think that driver would work.  You'll have to do without because I don't know of any W7 driver that will work.

 

W8.1 and W10 have the drivers for that device included in the operating system.

 

I need to know the model wireless network adapter your notebook has.

 

Then I can tell you what bluetooth driver you need.

 

If you don't know, go to the device manager and click to expand the Network Adapters device category.

 

There you will find the names and model numbers of the wireless and ethernet adapters.

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hp-belarus Top Student
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HP Pavilion x360 - 13-a151nr bluetooth problems

In device manager I have only this:
Generic Bluetooth Adapter

Microsoft Bluetooth Enumerator

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HP Pavilion x360 - 13-a151nr bluetooth problems

But you have a Network Adapters device manager category which has the name and model number of the wireless network adapter.

 

Forget the bluetooth info. I don't need that.  I need the model number of the wireless network adapter.

 

That adapter also has the bluetooth radio on it.

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hp-belarus Top Student
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Finally I found that is Qualcomm Atheros and have installt latest driver v.4 using Drivers Genius app.

but now there 2 unknown peripherical bluetoth devices , I have connected Logitech M557 mouse

Thank you for help!

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Unfortunately, I would not be able to help you find the drivers for those devices.

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hp-belarus Top Student
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HP Pavilion x360 - 13-a151nr bluetooth problems

BTHENUM\{e8ad5cb4-fb2b-4a43-8fd7-a28367d00e0a}_LOCALMFG&0000

 

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