Note on archived topics.
05-31-2016 07:47 AM
Notebook model Pavilion x360 13-a151n k1w98ea#acb
I have downgrade to Win7 x64, allmost all device are indetificated in Windows Device manager, except only
also I can't to connect bluetooth mouse Logitech M557 (it works fine under Win8)
I have only Generic bluetooth adapter and MS Bluetooth enumirator
I have tried about 5 different versions of drivers of different manufactures from Intel and Broadcom but none succedd.
Please help at least identificate which manufacturer bluetooth I need to install drivers.
Thank you for help!
05-31-2016 08:09 AM
What model wireless netowork adapter does your notebook have?
You install the corresponding model bluetooth driver for the model wireless network adapter your notebook has.
I doubt you will get the ACPI\ACPI000E device to install on W7.
I have zipped up and attached the driver for it, but most of the time it won't install.
You have to manually install it by browsing to the driver folder from the device in the device manager.
05-31-2016 02:22 PM
I didn't think that driver would work. You'll have to do without because I don't know of any W7 driver that will work.
W8.1 and W10 have the drivers for that device included in the operating system.
I need to know the model wireless network adapter your notebook has.
Then I can tell you what bluetooth driver you need.
If you don't know, go to the device manager and click to expand the Network Adapters device category.
There you will find the names and model numbers of the wireless and ethernet adapters.
05-31-2016 04:08 PM
But you have a Network Adapters device manager category which has the name and model number of the wireless network adapter.
Forget the bluetooth info. I don't need that. I need the model number of the wireless network adapter.
That adapter also has the bluetooth radio on it.
05-31-2016 07:06 PM
Finally I found that is Qualcomm Atheros and have installt latest driver v.4 using Drivers Genius app.
but now there 2 unknown peripherical bluetoth devices , I have connected Logitech M557 mouse
Thank you for help!