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Soviet Student
Student
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HP Pavilion x360 break screen and can not touch screen

HP Pavilion x360
Microsoft Windows 8 (32-bit)

Dear Sir

 

My

HP Pavilion x360 is now broke the screen but i can still use is as nomal but it can not touch screen . what should I do ,

 

If our smart phone it break the screen it still can use why my Pavilion X360 can not touch screen ?

 

Please help

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HP Support Agent
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HP Pavilion x360 break screen and can not touch screen

Hello @Soviet,

 

Welcome to HP Forums!


I have read your post and wanted to help. I understand that you have an issue with the Touchscreen on your Pavilion x360 computer.

 

Touch screen consists of a digitizer and the LCD. The digitizer is the part that is responsible for sensing touch and sits in front of the LCD and is adhered to the bottom side of the top sheet of glass on the screen. The LCD is only responsible for displaying the image on the screen.

 

As the digitizer is affected, touchscreen is not responding.

 

 Let me know if you need further assistance.

 

 

Asmita
I am an HP Employee

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