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Soody1 Top Student
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HP Pavillion X360 H Drive damaged, want to replace with SSD.

Pavilion 13-a052na x360
Microsoft Windows 8 (64-bit)

Hard drive no longer accessible. Have been able to remove it and access the data files, but it is clearly not in a healthy state so no point in reformating. Want to replace it with an SSD. I can see the Recovery partition. Can I just copy the recovery partion to the new SSD and try and run the relevant programme to reinstall, or do I have to install windows from scratch?

 

Cheers.

 

Soody

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HP Recommended

HP Pavillion X360 H Drive damaged, want to replace with SSD.

Soody1

 

Hello;

Allow me to welcome you to the HP forums!

Sorry, but copying the Recovery partition to an SSD will not work, as that partition has to be the same physical location as on the original hard drive.

 

Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities.

Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC. This could be an oversight by HP, or it could also mean that HP no longer stocks the recovery media for your PC. They no long stock recovery media for the older PCs.

You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

 

If HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/


Good Luck

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