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cyclesue Student
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HP Pavillion dv4 Notebook

HP Pavillion dv4-2153cl
Microsoft Windows 7 (32-bit)

I was working on the notebook one minute, then it just stopped.    I decided that it might need a new battery which I purchased from Amazon.  It arrived, I installed it, and it booted up.  I assumed it was fixed.  I turned it off and took it to a camera club meeting, tried turning it on, nothing.   So I ordered a new charger cord with Amazon.  It arrived a few days later, plugged it in and it worked,, again.  My Norton security needed upgrading, which took about 1/2 hour.  As soon as that was done, it stopped, again.  I went thru the suggestion of taking the battery out, waiting 10 minutes after unplugging charger, holding the power button for 45 seconds, etc.  Nothing.  Very frustrating!

 

So far I have only spent under $35 for both the battery and charing cord.  I don't know what else to do.

 

Any suggestions?  Thanks!

 

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HP Recommended

HP Pavillion dv4 Notebook

Hi @cyclesue,

I hope you enjoy your visit to the HP Support Forums. I understand you are having an issue with the computer not booting. I would like to assist you today with resolving this issue.

 

Please look at the following documents.

Computer Does not Start (Windows 7, Vista, XP)

Display Driver Stopped Responding and Has Recovered

Reducing Heat Inside the Laptop to Prevent Overheating

Testing and Calibrating the Battery (Windows 7)

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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