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dcho626
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HP ProBook 440 G3 (Windows 10) - Fingerprint reader not detected

HP ProBook 440 G3
Microsoft Windows 10 (64-bit)

The built-in fingerprint reader on my HP ProBook 440 G3 laptop is not working. I installed the lastest versions of both [HP Client Security Manger] and [Synaptics Mouse Driver]. I also updated the BIOS.

 

The problems seems to be that Biometrics is absent from the Device Manager.  Even when I entered BIOS on startup, I could not find options to enable Biometrics.

 

Nothing seems to work. Please help!

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