01-11-2017 08:46 AM
I have a HP Probook 4440s which I am rebuilding for a student....I just noticed that the bios is locked with a password....Is their a fix or a password reset for this device ?....Thanks
01-11-2017 08:53 AM
Contact HP, and they should be able to send you a customized SMC.bin file which you can use at bootup to reset the password.
When talking to the HP rep, ask them to escalate your service request.
In the USA/Canada, you can call this toll free number for assistance. 1-800-334-5144
Have the serial number of the notebook handy to give to the customer services rep.
01-11-2017 09:23 AM
Cant do that either because whoever put the password has also disabled the boot device in bios also...so right now the boot device is only saying laptop harddrive and i cant change that either unless i can get into the bios...