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Honor Student
Posts: 2
Member Since: ‎08-04-2016
Message 1 of 4 (519 Views)

HP Probook 6460b battery problem?

[ Edited ]
Product Name: probook6460b
Operating System: Microsoft Windows 7 (64-bit)

I bought this probook used, it turns on & runs okay on the AC charger/adapter, but will not turn on or run on just the battery alone. . The battery says it is charging ok and  is now 100% charged , it still will not turn on without the adapter. Is this a laptop problem or could it be a bad battery?

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Master's Graduate
Posts: 717
Member Since: ‎04-01-2011
Message 2 of 4 (475 Views)

Re: HP Probook 6460b battery problem?

HP's Support Assistant has a Battery Check tool you can use to find out the status of the battery

I work for HP. All opinions and comments are my own.
Honor Student
Posts: 2
Member Since: ‎08-04-2016
Message 3 of 4 (421 Views)

Re: HP Probook 6460b battery problem?

thank you

Provost
Posts: 19,533
Member Since: ‎07-18-2011
Message 4 of 4 (410 Views)

Re: HP Probook 6460b battery problem?

@tgb47

 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 7)

 

http://support.hp.com/us-en/document/c00821536

 

REO

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