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tgb47 Honor Student
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HP Probook 6460b battery problem?

probook6460b
Microsoft Windows 7 (64-bit)

I bought this probook used, it turns on & runs okay on the AC charger/adapter, but will not turn on or run on just the battery alone. . The battery says it is charging ok and  is now 100% charged , it still will not turn on without the adapter. Is this a laptop problem or could it be a bad battery?

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Master's Graduate Master's Graduate
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HP Probook 6460b battery problem?

HP's Support Assistant has a Battery Check tool you can use to find out the status of the battery

I work for HP. All opinions and comments are my own.
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tgb47 Honor Student
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HP Probook 6460b battery problem?

thank you

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Provost Provost
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HP Probook 6460b battery problem?

@tgb47

 

HP Notebook PCs - Testing and Calibrating the Battery (Windows 7)

 

http://support.hp.com/us-en/document/c00821536

 

REO

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