Note on archived topics.
06-28-2015 08:46 PM - edited 06-30-2015 11:38 PM
Now that windows 10 is upon us... i want to ask a few simple questions.
I know that HP will say that it doesnt support windows 10 for the 6930p because of yada yada yada... but windows 10 is now available for any windows 7 device and that includes the 6930p that comes with windows 7 support. So the way i see it, anyone with windows 7 should have windows 10 support. so will HP release the drivers to support windows 10.
i ask this important question because i ran a seperate hard drive to test windows 10. On it, it told me to remove HP protect tools, my encryption (sounds like communism doesnt it?), and Display link.
because i like HP Protect tools and the set up of my computer... i do not understand why it would force me to remove these. so after doing some searching, i noticed there are updates to protect tools but i want to ask will these updated versions support windows 10 and if so can someone post a link.
07-06-2015 04:40 AM - edited 07-06-2015 04:41 AM
I used it too, but since it's not supported, I removed it all. Not so easy to remove, must remove 3 items before the HP Protect Tools Security Manager.
1. HP Protect Tools Device Access Manager.
2. Face Recognition for HP Protect Tools.
3. Privacy Manager for HP Protect Tools.
BTW, I don't have a 6930p. I have the ProBook 4530s.
08-06-2015 02:15 AM
Today Windows asks me to upgrade to Windows 10 on my Probook 4540s. Before upgrading asks me to uninstall HP Protect tools, since it is not supports on Windows 10. After uninstall Windows 10 upgraded, now my finger print scanner login option gone. Any recent update for this tool on Windows 10 ?
08-07-2015 08:05 PM
I have the same exact problem for my ProBook 4545s that ran Windows 7 Professional. I had to delete HP Protect Tools, Updated to Windows 10 and BAM....No fingerprint scanner option to log in. Please someone help with this issue.
08-10-2015 08:20 AM
Yesterday, I gave a try by installing the same software ( compatible for 8.1 ) sp63727.exe on Windows 10. After restarting it didn't show the finger reader option while login.
Today, after login using password, the Protect tools pops up and shows the finger reader setting ( setting which was in Windows 8.1 before upgrade ) taken automatically, and asked to save the config.
Now I can login using finger reader successfully. I am not sure Windows 10 updated any files automatically after findin the Protect tools. Give a try reinstalling the same sp63727.exe and update this thread.