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I was installing the HP Protecttools on my laptop:
Elitebook 8470p (B5W71AW#ABE)
W7 Professional 64bit
The installation process gives a RegDPUsagetrack.exe error and is aborted.
I did the recommended driver update process at HP website, according my laptop model and serial number:
1.- Update BIOS sp63854
2.- Update drivers sp62370
3.- Update Validity Fingerprint Sensor Driver sp59624
4.- Install HP ProtectTools Security Manager sp59257
At this point I have the installation error and the process is aborted.
The error hapens when registering. => a DOS window opens executing regasm.exe
Any suggestion to fix this issue.
I found similar issue reported at:
But related to WinXP
At the end I was able to fix it by myself:
Update .NET Framework from 4.0 to 4.5.1 and reisntall HP Protecttools
Your Elitebook 8470p is a commercial product to get your issue more exposure I would recommend posting in the commercial forums. Here is a link to the Commercial Notebook forums.
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