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Honor Student
Posts: 2
Member Since: ‎09-15-2010
Message 1 of 3 (2,159 Views)

HP Recovery Disks won't load disk 2, please help

About a month ago my laptop (a HP Pavillion DV-7) just froze and i couldn't load windows after i rebooted my laptop. i got the HP System Recovery screen and tried to System Restore, it would get stuck at 13% and make funny sounds from the HD. i replaced the HD with a Seagate 500gb Solid State Hybrid Drive and ordered the Recovery Disks from HP. I installed the HD and put in the disk and windows started to load it's files and verything goes good till it pops out disk 1 and asks for disk 2, I insert disk 2 and nothing happens, It just stays in the screen asking for disk 2. I called HP and well...my laptop is out of warranty, So any help would be good.

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Dean
Posts: 12,391
Member Since: ‎01-11-2010
Message 2 of 3 (2,142 Views)

Re: HP Recovery Disks won't load disk 2, please help

[ Edited ]

Not sure if this is your issue.

 

 

  • Resolves an issue where Recovery Discs sent from HP do not work on a new hard drive or one that has been fully cleaned or "wiped".
  • Enables the creation of a bootable CD that can be used with a set of Recovery Discs sent from HP to install software on a new or "wiped" hard drive
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    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-80183-1&cc=us&lc=en&dlc=en

     

     

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    Honor Student
    Posts: 2
    Member Since: ‎09-15-2010
    Message 3 of 3 (2,125 Views)

    Re: HP Recovery Disks won't load disk 2, please help

    i'm sorry, i didn't specify, it was for a vista 64 OS and the disks were for vista also. the link you added was for windows 7. i tried looking for that download but for vista and couldn't find any. that was my problem though, my disks won't load...or atleast the second one won't load. i bought windows 7 today...just to try to get anything working on my laptop and nothing, the disks didn't do anything, so i think i just wasted 200 there and still no laptop for my school work.

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