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HP Recovery Manager Missing on EliteBook 8760w

EliteBook 8760w
Microsoft Windows 7 (64-bit)

Hello,

 

My Laptop is brand new has no "HP Recovery Manager" Installed. is it a normal Behavior?

What are the Partitions HP_RECOVERY & HP_TOOLS used for? (at least 2Gb occupied space in each partition)

 

I'll apreciate your support

 

Thanks in Advance

 

Some useful informations:

 

OS Name: Microsoft Windows 7 Professional
Version: 6.1.7601 Service Pack 1 Build 7601
System Model: HP EliteBook 8760w
System Type: x64-based PC
Processor: Intel(R) Core(TM) i7-2820QM CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: Hewlett-Packard 68SAD Ver. F.29, 07/01/2013
SMBIOS Version: 2.6

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HP Recovery Manager Missing on EliteBook 8760w



Hello @amaazaoui ,

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.

Even though this is a Commercial product, the Partitions HP_RECOVERY & HP_TOOLS is used to recover your system on EliteBook 8760w. Here is a link that might help you out.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Hello,

 

Thanks for the reply.

 

the procedure listed on the link you gave me do not cover my actual settings:

Step 4 - Click Start , click All Programs, click Recovery Manager, and then click Recovery Manager again.

I don't find the tool "Recovery Manager" installed in my computer. is there a way to add it?

 

best Regards,

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Hey @amaazaoui ,

 

Start clicking F11 on start up of the Notebook.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


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Thanks a lot.

 

that resolved the issue.

 

Have a good Day

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