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DJMasterMix Honor Student
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HP Recovery Manager failed. Error code = 0xEFFFF01

Pavilion dv7
Microsoft Windows 7 (64-bit)

I had to restore my computer to factory settings and created a backup using HP Recovery Manager.  When I use HP Recovery Manager to restore the files, it says that they will be created in the following location, C:System Recovery Files and that a shortcut will be placed on my desktop.  When I click next, I get the following error, HP Recovery Manager Failed. Error Code = 0xEFFFF01 and Recovery Manager does not finish the task.

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HP Recovery Manager failed. Error code = 0xEFFFF01

DJMasterMix

 

Hello;

Allow me to welcome you to the HP forums!

I read your post about problems after running the HP Recovery Manager and wanted to help -- but need more information.

 

So, WHY were you running the Recovery Manager? If it was because you were suffering slow downs or crashes on the laptop, you most likely have a failing drive.

 

Also, were you running Win10 and wanted to go back to Win7?

 

We can proceed once you provide the information.

Thanks

 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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DJMasterMix Honor Student
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HP Recovery Manager failed. Error code = 0xEFFFF01

Thank You for your fast reply.  I was running Windows 10 on my laptop and after it performed a Windows Update, I got a blue screen and the computer would not boot.  I created the backup files and then restored my computer.  I plan to go back to Windows 10 after I get all of my files restored, but I am having the issue with recovery manager.  I have performed all of the system tools on the computer since restoring it and all of the diagnostic tools show that the computer is working fine. 

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HP Recovery Manager failed. Error code = 0xEFFFF01

Anyone have any suggestions as to the fix for this issue?

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