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Student
Posts: 1
Member Since: ‎07-24-2016
Message 1 of 2 (142 Views)

HP Recovery Manager not working

Product Name: HP Envy TS Notebook
Operating System: Microsoft Windows 10 (64-bit)

Trying to create recovery disk on SanDisk Cruzer 32GB USB Flash Drive using HP Recovery Manager. On"Please Insert one of the Following Media" screen, the Recovery Manager just presents the system busy icon. Unable to select USB as media to be used. Is there a solution to address this problem?

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Provost
Posts: 69,228
Member Since: ‎01-29-2009
Message 2 of 2 (118 Views)

Re: HP Recovery Manager not working

Hi,

 

The process will take time. Please do not rush, if it could not find the USB key it will abort in 5 minutes otherwise it needs to prepare its work.

 

Regards.

BH
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