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06-16-2016 06:08 AM
I have problem with Hungarian HP customer support and warranty service.
I buy HP device, but when this device went awry, the Hungarian warranty service can not repaired my HP notebeook by appropriate quality.
First time I got back with missing bolt, and some items does not fit.
(I attached some pictures)
So i reported to customer service : I am not satisfied with the quality of repair .
The answer was: there are aesthetic problems.
I would like note that, I can use 3-5 times my repaired HP device and my HP notebook docking station is failed.
The next time I tried to turn on without docking station, but the device did nothing.
I call back support again and I requested repair.
I sent back the HP notebook, but when i got back HP notebook, it some reported problem didn't repaired, and see more problem (attached pictures)
The current status:
HP INC management want to repair again my HP notebook.
But I don't want to do again! because this year I can not use my HP notebook.
Please inform me what is your suggest about how to solve this never end story with your service.
06-16-2016 02:53 PM - edited 06-16-2016 02:54 PM
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