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DavidCas Top Student
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HP Spectre XT Touchsmart Ultrabook 15-4010nr

Any news? HP told me that they will call me to support me but NOBODY FROM HP HELPED ME. I can not update my laptop to Windows 8.1!!!

HP, shame on you!

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Associate Professor Associate Professor
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HP Spectre XT Touchsmart Ultrabook 15-4010nr

Hello,

 

SO sorry about this,

 

What is the problem going to 8.1 ? A blank screen? if so - please try this solution..as it has been provided for a blank screen update issue.

 

install the latest driver and then run the 8.1 update install

 

ftp://15.193.112.23/ftp1/pub/softpaq/sp65501-66000/sp65780.exe

 

Please let us know the results.

I am an HP employee.

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DavidCas Top Student
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HP Spectre XT Touchsmart Ultrabook 15-4010nr

Thank YOU but I suffered months with no answer from HP. Thank YOU.

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