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Student
Posts: 1
Member Since: ‎12-26-2016
Message 1 of 2 (243 Views)

HP Spectre x360 Battery Issues

Product Name: HP Spectre x360
Operating System: Microsoft Windows 10 (64-bit)

Hello, 

I recently purchased an HP Spectre x360, and the battery life is significantly less than listed on the website. I have read on several post on this forum that others are having the same issue. Please let me know if there's anyway I improve the life of my laptop. I have the i7 processor with 8gb ram. 

Thank you

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Regents Professor
Posts: 4,160
Member Since: ‎04-09-2015
Message 2 of 2 (236 Views)

Re: HP Spectre x360 Battery Issues

Hello samthomreed,

 

 

Please perform below shown steps to resolve the issue:

Step 01. Click on the Start Button

Step 02. Type "Device Manager" in the start search box & open the Device Manager

Step 03. Look for Batteries and expand it by click on the + symbol on the left

Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall

Note: This Battery driver will get re-installed automatically when you restart the Notebook again

Step 05. Please Shutdown the Notebook

Step 06. Please remove the Battery and unplug the Power Adapter

Step 07. Press and Hold the Power Button for full 1 Minute

Step 08. Go ahead and put back the Battery and connect the Power Adapter

 

 After performing all the steps if you are facing the same issue still, please perform three more steps:

1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]

Note: Replace the Battery If Health Check Status shows Replace

2. Update the latest BIOS for your Notebook from HP Support Site

3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook 

 

 

How to improve the life of a Battery:

1. Power Plan should be set correctly for extended battery life

2. Please keep the Screen Brightness at lower level

3. Please turn OFF Wi-Fi Connection when not in use

4. Please remove the CD/DVD's from the Optical Drive when not in use

 

Testing and Calibrating the Battery (Windows 10)

http://support.hp.com/my-en/document/c04700771

Testing and Calibrating the Battery (Windows 8)

http://support.hp.com/us-en/document/c03325217

 

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again !!

 

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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation