Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
VictoriaA13 Student
Student
1 0 0 0
Message 1 of 2
118
Flag Post
HP Recommended

HP Spectre x360 Failure

HP Spectre x360
Microsoft Windows 10 (32-bit)
Could not be more upset with HP. As I search the forums I am seeing so many people with this problem and looks like me the college student is the next on the list. My spectre x360 is just over a year old, shocking just past it's warranty, and the motherboard fried itself. I paid nearly 1400 dollars for this laptop as an investment in college. Now I'm only praying a local repair shop can salvage the memory. I'm left without a laptop during exam month and have lost all my college work. I was then asked at tech support to pay them nearly 700 dollars just to look at my laptop. I will honestly never buy from HP again, I paid good money I saved for college on a laptop I loved and it is now gone with HP refusing to help me out in any way. I took care of this laptop like a child had protective casing and everything not a dent or scratch to be seen, clearly a problem with HP and they won't fix it. So dissapointed.
0 Kudos
1 REPLY 1
Retired Omar-E
Retired
10015 6655 119 419
Message 2 of 2
112
Flag Post
HP Recommended

HP Spectre x360 Failure

@VictoriaA13

Thank you for posting your concerns on the HP Support Forums. I have brought your matters to the attention of an appropriate team within HP. They may request for some additional information from you in order to look up your case or product serial number. Please look for a private message from an identified HP contact. Please keep in mind not to post any personal information publicly (serial numbers, phone numbers, and etc.). If you have any additional questions please send me a private message. Thank you for visiting the HP Support Forum.

I Work for HP
0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation