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HH121 Honor Student
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HP Stream Notebook not turning on.

HP Stream Notebook PC 13
My laptop turns on and shows the logo for a few seconds then the screen goes blank. Ive carried out system fast tests with both extensive test and quick test and all categories passed. Please help. Thanks.
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Professor
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HP Stream Notebook not turning on.

Do any lights stay on when the screen goes blank or does everything go dark?  It sounds like the screen stays on when you are in the BIOS since you were able to run the diagnostics.  You might try restoring Windows back if that is what is not working using the F11 system recovery option.

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HH121 Honor Student
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HP Stream Notebook not turning on.

Yeh I think windows is the issue. How do I use the f11?
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Professor
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HP Stream Notebook not turning on.

Press Esc when the notebook is first powered on and then F11 to run the recovery utility.

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