Note on archived topics.
01-20-2017 10:13 AM
HP Zbook Studio G3 connected to two ASUS 24" HDMI screens (VE248H with different firmware) via the HP Tunderbolt Dock 3. Screens are connected via Displayport to HDMI adapters.
Upon boot up, one of the screens does not sync- which one is random. If it is the primary screen, the symptom is a loop of the screen blacking out ever 3 seconds or so for 2 seconds then lighting up again. Sometimes this is accompanied with an audible click. If it is the secondary screen the loop is the image wobbles every 5 seconds or so, blacks out briefly then comes back on.
I have updated the firmware on the dock, the BIOS, and all the drivers.
The daily steps to resolve the problem involve the Multiple displays option in Window's Screen Resolution. By changing it back and forth between the individual displays and the "Extend these displays" option I eventually get the screens to stabilize.
Any help would be nice. Wasting 5 - 10 minutes each morning on this is frustrating.
01-24-2017 07:48 AM
Please try to install Thunderbolt 3 Dock DisplayPort (DP) Hub Firmware Update 3.10.005 Rev.A that enahnces the display compatibility.
I work for HP. All opinions and comments are my own.