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MarOst Honor Student
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HP ZBook Studio G3 touchpad issue

T7W02EA#AK8
Microsoft Windows 10 (64-bit)

Annoying issue with the touchpad. Press and hold any key and at the same time, try moving the mouse. Not working. You need to let go of the pressed key in order for it to work. Since I am trying to do this all the time in my music program, and still not been able to use my muscle memory, I think it is annoyning. Propably just a driver issue. Any input someone?

 

Using driver: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=8934841&swItemId=ob_165565_1&swEnvOid=419...

 

 

Thanks

Marcus

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Grad Student Grad Student
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HP Recommended

HP ZBook Studio G3 touchpad issue

I understand that you are facing the issue with the touchpad, could you please try with the troubleshooting in the link provided below and let us know if this helps.

 

Link: http://support.hp.com/us-en/document/c04648748

 

Regards
Satish P
HP Inc


Click on " Kudos Star " icon on left hand side if resolved.

I am a HP employee, but the comments in this forum is of my own and does not represent HP

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MarOst Honor Student
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HP ZBook Studio G3 touchpad issue

Hi,

 

Appologies for the delayed answer. The flew got in the way. I checked you link and got into the touchpad customization settings where disabling TouchGuard resolved it for me. Thanks.

 

Regards

Marcus

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HP ZBook Studio G3 touchpad issue

You are welcome Marcus, and thanks for using HP support Forum.

Regards
Satishp4

Hit Thumb's up icon if the issue is resolved.
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