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Mikesbike Honor Student
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HP cant fix the hinges on a laptop

I am dealing with the hinge issue on the HP envy notebook just like everyone else who bought this poorly designed laptop. Tried to deal with HP for about 3 weeks of phone tag and non-imformative emails just to find out that they dont have the part to fix my computer. HP made  a bad computer and cant get the parts to fix a common issue. 

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Retired Duane_D
Retired
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HP cant fix the hinges on a laptop

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
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Mikesbike Honor Student
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HP cant fix the hinges on a laptop

 

 

 

Thanks HP moderator, I look forward to going down this rabbit hole again. 

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