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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
JA2018
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HP chromebook problems

‎02-16-2017 12:49 PM

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My HP Chromebook stopped working after it discharged.  I plugged it in and charged it, it still did not come on.  I pressed the refresh and power button at the same time...nothing, one after the other...nothing; I did make sure nothing was plugged in at the time.    I left it alone for a day, when I opened it I saw the blacknees of the screen change from darker to more reddish, but still did not come on.  There is no reset hole on my Chrome.  Please HELP!

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WyreNut
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Flag Post

‎02-16-2017 08:23 PM

HP Recommended

Hello, and Welcome to the HP Support Community!

 

Are you getting a light when the charger cable is plugged into the Chromebook?

 

Here's a good page for troubleshooting issues like yours:

 

https://support.google.com/chromebook/answer/6309225

 

WyreNut

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